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Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.

The second-hand shopping app has revised its measurement guidelines for female and kids' apparel failing to inform all users about the change.

Social Media Reaction

Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.

The company said the new system was more in line with comparable marketplaces.

They have suggested members to check their listings and update the measurements by hand where appropriate, causing user dissatisfaction.

Measurement Approach Changes

Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.

The revised method features a letter and a range like S/UK 8-10.

In some cases, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.

Member Accounts

A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Another user, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she stated.

Necessary Adjustments

A different user, from Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".

"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.

Service Background

The app has more than 100 million users, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This isn't the first time that an unexpected update within the service has received backlash: last year, Vinted reversed a change regarding delivery choices following member complaints.